Cyber Marathon Service

On-site support and travel time
Dedicated phone support and one-click access to remote support
Manage technical vendor relationships and work with vendors to solve technical issues
Virus and spyware cleanups
All moves, adds, and changes to domain; this includes new employee hires or fires. Also includes adjustments to user of computer accounts in the domain
Printer setup from the computer to the network port or active connection on the printer
PC migrations (assuming a 3-4 year replacement cycle) One migration per new machine purchased
Software management and installation on server and workstations
Miscellaneous day to day technology issues
Installation of new Microsoft Operating Systems as released
Equipment estimation and acquisition
License compliance monitoring and license management
Proactive monitoring of PC’s and servers
With this package you have 2 new employees on staff.
One is what we call a VCIO (Virtual Chief Information Officer) and a Virtual Network Administrator. The VCIO would help you to plan for the future in technology. We will show you the most productive and economical path to take. The Network Administrator handles calls such as adds or changes to equipment or staff.

Managed Service Features

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